The most useful local expressions, ordered by importance. Pronunciations are approximate.
Greetings
1
Buongiorno
Hello / Good day (morning to afternoon; say it on entering shops) “bwon-JOR-no”
2
Buonasera
Good evening (late afternoon onward) “bwo-na-SEH-ra”
3
Grazie
Thank you “GRAH-tsyeh”
4
Prego
You're welcome / Go ahead (also 'please, after you') “PREH-go”
5
Per favore
Please “pehr fa-VOH-reh”
6
Scusi
Excuse me / Sorry (polite, to strangers) “SKOO-zee”
7
Ciao
Hi / Bye (informal, with friends) “chow”
8
Arrivederci
Goodbye (polite) “ah-ree-veh-DEHR-chee”
Local etiquette
Greet with 'Buongiorno' (or 'Buonasera' in the evening) when you enter a shop, bar or restaurant. Grabbing items or talking to staff without a greeting comes off as rude.
Friends greet with a cheek kiss (starting on the left); a handshake is safe for first meetings.
Use 'Scusi' (polite) for strangers and staff, and 'Ciao' only with friends.
Basics
1
Sì / No
Yes / No “see / no”
2
Non capisco
I don't understand “non ka-PEE-sko”
3
Non parlo italiano
I don't speak Italian “non PAR-lo ee-ta-LYAH-no”
4
Parla inglese?
Do you speak English? “PAR-la een-GLEH-zeh?”
5
Può parlare più lentamente?
Could you speak more slowly? “pwo par-LAH-reh pyoo len-ta-MEN-teh?”
6
Cos'è questo?
What is this? “ko-ZEH KWEH-sto?”
7
Posso fare una foto?
May I take a photo? “PO-sso FAH-reh OO-na FO-to?”
8
Mi può aiutare?
Can you help me? “mee pwo ah-yoo-TAH-reh?”
Local etiquette
Talking with your hands is completely normal, and lively, loud conversation isn't considered rude.
Many churches and museums ban photos or flash — check for signs before shooting.
Shopping
1
Quanto costa?
How much is it? “KWAN-to KO-sta?”
2
Posso pagare con la carta?
Can I pay by card? “PO-sso pa-GAH-reh kon la KAR-ta?”
3
Vorrei questo
I'd like this one “vo-RAY KWEH-sto”
4
Posso provarlo?
Can I try it on? “PO-sso pro-VAR-lo?”
5
Sto solo guardando
I'm just looking “sto SO-lo gwar-DAN-do”
6
Fate il tax free?
Do you do tax-free (VAT refund)? “FAH-teh eel taks free?”
Local etiquette
Don't touch loose fruit and vegetables with bare hands; use the provided plastic gloves or ask the vendor.
Many shops close for a midday break (riposo) around 1–4pm, especially in smaller towns.
Non-EU visitors can claim a VAT refund above a minimum spend in one store — carry your passport.
Restaurant
1
Un tavolo per due, per favore
A table for two, please “oon TAH-vo-lo pehr DOO-eh, pehr fa-VOH-reh”
Still / sparkling water (water is usually paid) “AH-kwa na-too-RAH-leh / free-TSAN-teh”
6
Ho un'allergia
I have an allergy “o oo-nal-ler-JEE-a”
7
Il conto, per favore
The check, please “eel KON-to, pehr fa-VOH-reh”
8
È buonissimo!
It's delicious! “eh bwo-NEE-ssee-mo!”
Local etiquette
Cappuccino is a morning drink; after a meal, Italians order an espresso (caffè), not cappuccino.
Standing at the bar counter is much cheaper than sitting; a table adds a cover charge (coperto).
A cover charge (coperto) or service (servizio) is often already on the bill, so tipping isn't required — just round up the change if you were happy.
Dinner usually starts after 8pm; places open before 7pm are mostly tourist-oriented.
Getting around
1
Dov'è il bagno?
Where is the restroom? “do-VEH eel BAH-nyo?”
2
Dov'è la stazione?
Where is the station? “do-VEH la sta-TSYOH-neh?”
3
Un biglietto, per favore
One ticket, please “oon bee-LYET-to, pehr fa-VOH-reh”
4
Devo convalidare il biglietto?
Do I need to validate the ticket? (fine if you don't) “DEH-vo kon-va-lee-DAH-reh eel bee-LYET-to?”
5
A che ora parte?
What time does it leave? “ah keh O-ra PAR-teh?”
6
A questo indirizzo, per favore
To this address, please (taxi) “ah KWEH-sto een-dee-REE-tso, pehr fa-VOH-reh”
7
Mi sono perso
I'm lost “mee SO-no PEHR-so”
Local etiquette
Paper train and bus tickets must be stamped in the yellow validation machine (convalida) before boarding — skipping it counts as fare evasion and brings a heavy fine.
Pickpockets are common in Rome, Milan and other big cities; wear your bag on your front on metros and buses.
Take taxis from official ranks or by phone/app; hailing one on the street is uncommon.
Hotel
1
Ho una prenotazione
I have a reservation “o OO-na preh-no-ta-TSYOH-neh”
2
Vorrei fare il check-in
I'd like to check in “vo-RAY FAH-reh eel check-in”
3
A che ora è il check-out?
What time is check-out? “ah keh O-ra eh eel check-out?”
4
Può tenere i bagagli?
Could you hold my luggage? “pwo teh-NEH-reh ee ba-GAH-lyee?”
5
Qual è la password del Wi-Fi?
What's the Wi-Fi password? “kwal eh la password del wee-fee?”
Local etiquette
Many cities charge a nightly tourist tax (tassa di soggiorno) collected separately, often in cash and not included in your booking price.
You must hand over your passport at check-in for the legally required guest registration, so keep it with you.
Emergency
1
Aiuto!
Help! “ah-YOO-to!”
2
Chiami la polizia
Call the police “KYAH-mee la po-lee-TSEE-a”
3
Chiami un'ambulanza
Call an ambulance “KYAH-mee oo-nam-boo-LAN-tsa”
4
Dov'è l'ospedale?
Where is the hospital? “do-VEH lo-speh-DAH-leh?”
5
Mi hanno rubato il portafoglio
My wallet was stolen (pickpocketed) “mee AN-no roo-BAH-to eel por-ta-FO-lyo”
6
Ho perso il passaporto
I lost my passport “o PEHR-so eel pa-ssa-POR-to”
Local etiquette
The single emergency number is 112 (police, ambulance and fire); 118 also reaches an ambulance.
Report theft to the police (Carabinieri or Polizia) and get a written statement (denuncia) — you'll need it for insurance.